Cancellation Policy

Cancellation Policy – Rockford Pickleball

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 48 hours before it is scheduled to take place, you will not be eligible for a refund. You will be given a credit for a future booking. Tournaments have a no refund policy, no matter when a cancellation occurs. 

You can cancel or reschedule an appointment for lessons by using the cancel and reschedule links provided in your confirmation email. 

No refunds or credits are given for partially attended classes. 

Make-up classes are scheduled only when the facility has closed due to weather.