Cancellation Policy

Cancellation Policy – Rockford Pickleball

Please note that once you have booked an appointment with Rockford Pickleball it means that we have reserved time in our schedule exclusively for you.  If you booked your lessons on, or after, June 1, 2023 there is a no refund policy. You will be given a credit for a future booking only. Tournaments have a no refund policy, no matter when a cancellation occurs. 

You can cancel or reschedule an appointment for lessons by using the cancel and reschedule links provided in your confirmation email.  Rescheduling must be done a minimum of 48 hours in advance.

No refunds or credits are given for missed or partially attended classes. 

Make-up classes are scheduled only when the facility has closed due to weather.